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Frequently Asked Questions
Order
Once your order has been shipped, you will receive an email with a DHL tracking number. You can use this number to track your shipment on the DHL website.
Unfortunately, it’s not possible to change the shipping address after placing an order. That’s why we recommend double-checking all your details before purchasing – twice is better than once!
We offer PayPal, various credit cards, apple pay and Klarna as payment options.
Unfortunately, we have to say no, as these are limited edition items. However, there may be exceptions, which are only announced via social media. To stay up to date, follow us on social media and subscribe to our newsletter.
Yes, but please contact our support team to avoid any complications.
You can enter your discount codes during the checkout process. Simply add your items to the cart, proceed to checkout, and you’ll find a field where you can apply your code before completing the purchase.
RETURNS AND REFUNDS
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Return shipping costs are borne by you as the customer. The return shipping costs are as follows:
Return shipping within Germany:
€6.90
You have 14 days to return or exchange your order after receiving it.
To start a return, please use the .OVER returns portal and the return label provided there.
Only returns registered through our portal will be accepted-
Click here to access the returns portal.
Excluded from returns:
Personalized Items
Underwear, socks & boxershorts
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SHIPPING
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 3-5 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
If you have not found your answer do not hesitate to contact us